• Content Count

  • Joined

  • Last visited

Community Reputation

0 Neutral

About sdkirkish

  • Rank
  1. I just upgraded to Home Designer Pro 2016, and cannot open plans created with HD Pro 2015. When I try to open a Pro 2015 plan, the progress bar stalls at about the 2/3 point, and then PC memory consumption starts quickly ramping up to 100%, consuming all resources and hanging the PC, and the file never opens. However, I can open a new file, create a test plan, save it, and successfully reopen it. I am using the 64-bit PC version. I have tried repairing the installation without success, and I uninstalled and then reinstalled the 2016 version, followed by a reboot, also without success. I have also tried opening two different plans, again without success. Any suggestions how I can fix this problem? Thank you, Steve