chiefhal Posted June 27, 2014 Share Posted June 27, 2014 I'm brand new to Home Designer Pro or any home design software for that matter. I've drawn my floor plan and I'm trying to get into 3D mode to put my kitchen together. Nothing is visible until I move the scroll button, then the 3D view appears, but when I move the mouse it disapears. Thanks, Hal Link to comment Share on other sites More sharing options...
Kbird1 Posted June 28, 2014 Share Posted June 28, 2014 You may have a 3D driver issue with your videocard , if the view is disappearing , the fill window icon should bring anything into view , but try the other 3D views too eg Full Perspective Overview as you maynot be "placing the 3D Full camera correctly , which is why you may get a weird view. you need to Draw the direction of the 3d camera and stop on what you want to be the focal point of the camera , when using the Full or Floor Cameras. Try update your video drivers , if you are still having issues. 1 Link to comment Share on other sites More sharing options...
katalyst777 Posted June 30, 2014 Share Posted June 30, 2014 Troubleshooting 3D Display Problems http://www.homedesignersoftware.com/support/article/KB-00897/Information in this article on updating your driver, if you are unfamiliar with the process, as well as some settings within the software you can try changing. Link to comment Share on other sites More sharing options...
chiefhal Posted June 30, 2014 Author Share Posted June 30, 2014 Thanks, to both of you. I ran the diagnostics for the video card and I'm told everything is current and running properly. Maybe I'm doing something wrong. What is the proper way to go from plan veiw to dollhouse view allowing me do design the kithen? Thanks, Link to comment Share on other sites More sharing options...
Kbird1 Posted June 30, 2014 Share Posted June 30, 2014 perspective camera icon ( looks like camera) IF in Full camera mode... but the tool tips will tell you what the icon is for when you hover your mouse over it , and select Dollhouse from the list. or on the menus at the top 3D>Create Orthographic View>Dollhouse. There is a whole section in the Reference Manual on 3D Views , page 625 in mine.... if you don't have the Ref. Manual , the PDF download is linked under the help menu at the top. don't forget to save it to your computer or you'll need to download it each time..... M. Link to comment Share on other sites More sharing options...
katalyst777 Posted June 30, 2014 Share Posted June 30, 2014 What is the video card? It's driver date? Did changing any of the things in the software's Preferences help at all? Link to comment Share on other sites More sharing options...
Solution chiefhal Posted July 14, 2014 Author Solution Share Posted July 14, 2014 Sorry for not getting back sooner. It was a driver issue. I spent hours trying to solve the problem following Dell's direction, but when my 25 year old son cmae home I ask him to see what he could do. He went to Intel's site downloaded the latest driver and it work's great. Thanks for all your help. Link to comment Share on other sites More sharing options...
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