Home Designer Pro 2020 Program freezing on selection of Import Drawing DWG/DXF file


TEZZA71
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Hi, I am having trouble with importing a DWG file into a plan.

We can perform all other actions except the above.

On selection of Import Drawing DWF file the program freezes and does not open the import dialog box.

We have to close the program and reopen it.

We have reloaded Home Designer Pro 2020 in Repair status = No success.

We have deleted the program and reloaded = no success.

 

Any recommendations would be greatly appreciated.

Thanking you.

Terry

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Further clarifications

Home Designer Pro 2020 21.3.1.1x64

Program only freezes on opening any of the following

Import drawing (DWG,DXF)

Import Terrain Data

Import GPS Data.

This is really puzzling as reloading the program does not fix it.

Terry

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