Rendering Problems on New Laptop


bixelps
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I recently transferred my HD Pro 2020 license to a new Windows laptop.  I copied all the library files and my plan file appears to have loaded correctly.  But when rendering there are weird shadows in it which I cannot seem to resolve.  This new laptop as a 12th gen CPU and is running DirectX12.   I followed the suggestions is KB-00106 without any success.

 

What can I do to restore the rendering to the same as I saw on my old Windows laptop.

 

 

image.thumb.png.8e5d1911408f96743586f2daf5edf59e.png

 

image.thumb.png.916145bbb0327dc1842afefff43a4709.png

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Hi bixelps, 

 

That darkness can typically be resolved by enabling Texture Compression. 

 

Go to Preferences then to Render and you'll see Texture Compression as the last checkbox. 

 

image.thumb.png.67b89bf23b99b1c3183556fd3a3f0d09.png

 

 

This article has some additional things to try if you need it::
https://www.homedesignersoftware.com/support/article/KB-00897/troubleshooting-3d-camera-view-display-problems-in-home-designer.html

 

 

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