Glass House Camera is garbled.

[jstaylorga]

I used this feature several times and it worked. Now when I use it the view is completely garbled. I have not changed any default settings. Any ideas on what I can try to resolve this? Please not I am a new user! I have attached an example of what I might see. Sometimes it only shows small white boxes.

[solver]

 

 

 

 

Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using.

 

You can help everyone by adding that info to your signature (see below for how to turn them on) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left.

 

Add info about your computer too -- and especially what video card it has.

 

Doing so makes it always available, and keeps others from having to hunt for it.

 

And, turn on signature display too.

 

 

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Many questions have been asked and answered. The Home Designer website is a good place to start your search.

 

Here is a video about searching the forum: https://youtu.be/dDT6wbrrVRM

 

 

Resources for self help:

 

The built in Help System (always a good place to start)

 

Getting Started

 

Knowledge Base

 

YouTube

 

Home Designer - Getting Started - Setting Preferences and Defaults