Missing files


CheifUserJanice
 Share

Recommended Posts

I recently upgraded to Home Designer Architectural 2022 but I have been having some challenges. I cannot properly view plans in 3D and when I download a sample plan, it keeps saying missing files and list a lot of missing files. In 3D view the images are not clear and sometimes have a lighting over the images in different colors.

I really need these issues resolved as I have not been able to do a single drawing since i upgraded.

 

Can anyone help?

Thank you

Link to comment
Share on other sites

 

*** I see you said Architectural 2022 ***

 

 

Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using.

 

You can help everyone by adding that info to your signature (see below for how to turn them on) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left.

 

Doing so makes it always available, and keeps others from having to hunt for it.

 

And, turn on signature display too.

 

SIG.thumb.jpg.af17109346e9446432098056e258623d.jpg

 

----

 

Many questions have been asked and answered. The Home Designer website is a good place to start your search.

 

Here is a video about searching the forum: https://youtu.be/dDT6wbrrVRM

 

 

Resources for self help:

 

The built in Help System (always a good place to start)

 

 

 

 
Link to comment
Share on other sites

16 minutes ago, CheifUserJanice said:

I cannot properly view plans in 3D and when I download a sample plan, it keeps saying missing files and list a lot of missing files.

 

Can you post screen captures showing the problems?

 

18 minutes ago, CheifUserJanice said:

In 3D view the images are not clear and sometimes have a lighting over the images in different colors.

 

Does your hardware meet the minimum requirements? 

 

The 2022 versions have a new rendering engine and have specific requirements.

 

Have you contacted Chief (Home Designer) and asked for help?

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share