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smw33146

Libraries

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i just purchased an upgrade to my 2015 program. When I open my core library and select Interiors and then select a sub category my cursor just starts spinning and no results come up. The only way I can get out of the program is to power off my computer. Any suggestions?

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Answers often depend on which title (Suite, Pro etc) and version (2018, 2019 etc) you are using.

 

You can help everyone by adding this info to your signature (see below for how to turn them on, then see mine for an example) by clicking on your user name at the top right of the page, click Account Settings, then Signature on the left.

 

Doing so makes it always available, and keeps others from having to hunt for it.

 

And, turn on signature display too.

 

SIG.thumb.jpg.af17109346e9446432098056e258623d.jpg

 

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Resources for self help:

 

The built in Help System (always a good place to start)

 

 

 

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After the upgrade, did you update the library catalogs?

 

This is probably a question for Home Designer support.

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