Can't Build a second floor

[ChiefUserAndyGa]

When I select the Build-Floor-Build new floor, I do not get the drop down menu that is shown in the online help videos. I have a pic of that menu here.

[ChiefUserAndyGa]

I did use the help system and you tube and, as I noted, the drop down for specifying another floor would not appear. I tried your suggestion of creating a simple plan and then adding a floor but the program will not respond when I try to open or create a New Plan. I can only save the one I am in under a new name and delete all then draw a simple plan and it will not create a second floor.

 

I will reach out to Chief tomorrow.

Thanks for your help

[Kbird1]

After you hit Build new Floor>etc........try this ....

 

Minimize Suite and see if the Dialog Box (DBX) is hiding behind the Main Window , which can happen if you click the main window making it the "Focus" for Windows. You can also check the taskbar and see if there is a second Icon (which maybe Flashing it needs attention)