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Posts posted by starreece

  1. I trying to create a gable over a window. After I place the selection on the window. It shows in the plain view. Then I go to the roof build tool to build roof. I've tried a number of combination, but they all end up completely changing my edited roof.

  2. I'm trying to create a screen in patio walls with the lower half of metal. I found out how to create the screen in KB, but I can't determine which wall type to use.


  3. Donco15,

    Go back and read the last comment from DavidJPotter about the video cards. You have the same problem I have. Your Intel video card is built into your mother board. It will only work to a certain point. I have the latest upgrade to my video card, but its not a stand alone video card. I didn't clearly understand this when I first started and got some bad information when I had Geek Squad check my computer to see if it would meet the minimum requirements. 

  4. My apologies for using the wrong terminology. I was referring to the Extended Tool Configuration in CA. As always thanks for the assistance. 

  5. I saw a video that showed a way to open all tool bars with one icon. Unfortunately, it was an icon only available in CA. Is there one in HD and I'm just missing it?

  6. D,

    I have encounter the same problem. Unfortunately, because of my work schedule. I haven't been able to sit down at my computer during the times that tech support is open. If you can, you might want to call them when your having this problem. I start to see the error after I have made several changes to my plan. It's a nuance, but it doesn't stop me from completing my task.  

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  7. I need to add the countertop backsplash behind my slide-in range. When I select the object it doesn't give me an option to change the backsplash because its not a cabinet I guess. The wall backsplash is correct. It's just the few inches above the range that I need to change. 


  8. Is there separate manual that shows all the icons on the tool bars and what they do. I download the User Manual and the Reference Manual. The video  is helpful but I can't remember them all. In time I realize that will change.

  9. Are there any specific instruction in the help material (Knowledge Base/Videos) that address the issue of have a separate house connected to yours. My first concern is when I start working on my roof. I have read the instructions about creating a roof. I printed out KB-00127. It may not matter that there is home attached to mine, but I thought I asked. I have the Pitch/Angle/Grade/Rise&Run. My roof runs from front to back instead of side to side.

  10. I live in a multi-family townhouse. Mine is one of the end unit (single story). The unit next me is two story. Are there any help topic in the Knowledge Base that I should read so I don't forgot something. I'm just starting to work on the roof which only slopes on three sides.

  11. I watch the video and read the reference manual. I'm still not sure what the difference is between and defaults and preferences. I think one is permanent and the other has to set for each new plan. Can you please clarify.

  12. I recently upgraded to Home Designer Pro and I can't seem to locate the Wall View icon. I've click on a lot of things. What does it look like. 

  13. David,

    Thanks for the feedback. If I upgrade to Home Designer Professional will that have any effect on the plan I started in Essential. I have decided to get the best experience out of my new hobby, it would be best to upgrade to Professional.

  14. I was looking for additional catalogs for paint colors. Specifically, I wanted to download Behr & Sherwood. When I looked at the available catalogs for my program version, it didn't give me the option to download additional paint. Is this correct or did I miss something? 

  15. Eric, Thanks for quick response. I can get the dishwasher to load into the design, but it is bigger the base cabinet. I found out that my version of the software doesn't allow me to change the size of the dishwasher. When I select the object it only allows me change the size of the cabinet. I play with it some more when I get home.


    I wasn't sure if my signature was showing. I appreciate the feedback.