Disappearing Gable And Floor


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I am trying do design a new house with 2 floors a cathedral ceiling, a balcony overlooking a great room.post-1480-0-30161400-1420582395_thumb.png


When I go to the second floor and click no ceiling in this room the gable end disappears.  Also when I draw my railings and click in the space I want open and uncheck Floor under this room everything disappears.  It is like I am looking right outside.  


I have watched the online videos and looked everywhere for the answer with no luck.  I should mention I am using Home Designer Pro 2015.


Thank You

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