R2M3-B

I do have, see this information below thanks Device name" ............. Processor Intel(R) Core(TM) i5-3470T CPU @ 2.90GHz 2.90 GHz Storage : 450 GB with 294 GB free Installed RAM 12.0 GB (11.8 GB usable) Device ID : ......... Product ID : ........... System type 64-bit operating system, x64-based processor Pen and touch No pen or touch input is available for this display Edition Windows 10 Pro Version 21H1 Installed on ‎2021-‎03-‎11 OS build 19043.1348 Experience Windows Feature Experience Pack 120.2212.3920.0

Good day, Can I have some help here PLEASE and thank you. I posted the first note above since October 1st, got 122 views so far but no replies or help since. Who are available and able to help? Please and thank you. As well I saw that I a frozen light start by my posted while all the other have a plain circle. what is the reason for my to be different than the others? Thanks.

Hello, I need helps, BIG SOS I'm having a long time frustration experience for months now using this software. I update it for the 2021 Home Design Pro about a year now, but a few months after using it I'm keep having those issues where I can not finish any drawing/plan. Everything takes for ever, freezing. Every move/click I made, the arrow/circle glass start rolling, sometimes for hours that I have to leave it, close the computer and when back even day after it still rolling. Then, other issues are when want to draw, check on an item, the mouse arrow start running none stop from the place I check/click, follow by the arrow/circle glass running and can't do anything. It is really frustrating. What cause that and how can I solve this for not making me mad and brake the computer that I will regret after ? Thank you in advance for your help