Here's my guess ... I've been having the same nit-noid problems for 3 years and 3 versions of Home Designer Pro ... which apparently isn't any where near as functional as Premier X12 which the program people who have been trying to help you are using to view your plans.
I'm doing a full walk-out basement house and for the first two years I just figured I sucked at using this tool and had the dipping at the foundation error, failed to importing the actual terrain files, can't get the roof over to where I need it, and on and on ... then I watch the videos that make all of this look so easy and realized ... these helpful souls and the company aren't using the 1+done tool us owner builders thought we purchased (I use HD Architectural 2021) but they are using the professional version X12. We simply have a teaser tool which I was okay with me as my engineers will clean up and redraw all of it with their tools. Sure would have been nice if the company made clear "this tool is for visualization only" at the onset so I wouldn't have wasted so much time. As far as I know there is zero engineering calculations for load bearing etc in this software.
I seriously doubt I'll ever be able to generate stamp-able plans that get approved by my simple county with this software and I'm not sure I would pay another $2k to upgrade only to find out that Premier X12 won't be acceptable either. Would be curious to know if any architects use Premier X12 and if they have produced plans that have been approved and built?
