sea_lyons

Problem 2/3 and unsure if related to my first issue...

How do I stop the railing at the point where the staircase reaches the wall on the left side?

When I try to add the additional stairs from the landing, I can see them on my second floor floorplan but they don't appear there in my Camera view. For some reason they get built on the first floor?

When I build the landing, it automatically adds walls (?) below the landing on my first floor. Attaching a picture of what this actually looks like from the same angle. 

When building the first floor, I used shapes to recreate this area. 

Hi,

Looking for some help on how to recreate this staircase/landing in Home Designer Pro...

My first floor is completely built and I'm now wanting to add the second floor but I'm stuck on how to recreate this landing. 

Any guidance and insight is much appreciated :)

That worked! Thanks so much. 

I found the image of my tiles online and imported them into Home Designer. When I apply them to my fireplace, they appear transparent. I've attached a photo of what's happening as well as the images of the tile. 

I've imported countless images of different tile before and applied it to this exact fireplace in this configuration but this is the first time this has happened.

There may be a better way to do this but I've used 3 separate Soffits to create my fireplace. I've also tried using a Solid Closed Shape but the same thing happens.

Any insight?

I am wanting to declutter my floor plan view prior to printing. I have several decor items that are classified as "Furniture, Interior" - some of which I want to show (such as stools at the island) and some which I do not (such as glasses on a shelf).

Is there a way to classify the stools/the items I want to show under a different/new layer set so I can toggle on/off accordingly?

Thanks Eric! 

I am trying to place Kohler's undermount apron front sink (K6546-4U) into a cabinet. I am having issues with the cabinet box showing through the top of the sink front. It seems to me that its the "Separation" that is showing through but I'm unable to change the colour of just that component of the cabinet. 

Is this a glitch of some sort with the catalog item or am I not doing something right here?

Thanks Eric.

This is what worked for me:

Created my main floor.

Divided my room.

Created railing and made it invisible.

Entered my finished ceiling height for each room.

For the room that was LOWER: under "absolute elevations" under "Floor" - entered the difference in height. 

Hi David,

Thank you. This is the method I should use even though it is only ONE step/stair between "levels"? Is there no way to adjust floor/ceiling height to accommodate for this?

This may be a silly question but its something I have not yet had to do yet in Home Designer. 

I am trying to recreate a main floor which has two different levels - the kitchen/dining room has one step down into a living area. 

Do I need to create two different floors for this even though it is all technically the main level in the home? 

Very much appreciated if someone could point me in the right direction for how to do this. Very much out of my repertoire  

10 hours ago, solver said:

This type of problem should be reported to support.

 

https://support.chiefarchitect.com/home

Thanks Eric, I'll do that. I just wasn't sure if I perhaps had something wrong in my settings that was causing the issue. 

Hi David,

Thanks for your reply. 

10 hours ago, DavidJPotter said:

does it meet minimum requirements for using Home Designer software?

I have a gaming laptop with a NVIDIA GTX 1650 video card (4GB) so we're good there.

10 hours ago, DavidJPotter said:

Are its software drivers up to date and not corrupted?

The laptop is just a month old so I imagine everything is up to date and not corrupted although I don't know how to check that?

10 hours ago, DavidJPotter said:

Are you using export image command or are you doing a screen capture (control key - Print Screen), Snip It or some other method? 

Using the export image command. I included a screen capture in my original post to show that the lights are on prior to and while exporting the image. 

I get my shot set up to export a photo and all of my lights are on. They stay on while the photo saves (photo attached). Once complete, however, my 3D view and the exported photo has all lights turned off. I seem to only have this issue when "Hide Camera-Facing Exterior Walls" toggled on but I need this on to get the shot...

Any idea how to fix this?

Hmm, now I'm wondering if mine is just defective. I'll check these ones out though. Thank you!

I purchased a Logitech MX Anywhere 2S and while I'm able to program it's buttons for different commonly used keystrokes (which I love), the scrollwheel on it does not click/allow me to hold and pan around my 3D views like my old $30 mouse did. 

In short, I'll be exchanging it for something different but just wondering if anyone here has any recommendations before go into it blindly like I did the first time. 

Thanks!

Worked perfectly! Thanks once again for your help!

I'd like to add panels to the back and sides of an island I've created. I've found a link that shows how to do this in Chief Architect but the method shown isn't an option in Home Designer Pro. Is there a workaround for this?

https://www.chiefarchitect.com/support/article/KB-03028/customizing-cabinet-back-and-side-panels.html

Oh, thank you so much for doing that Rick, it looks great like that as well! And I'm relieved to hear that they don't show up when printed which is what matters. Looks like I'm good to go ahead with it then.

Thanks again!

Okay, I created the file using Bullzip however I am still seeing the lines... 
Also, when I use Bullzip, I can see the border/background of my logo image? I created the image with a transparent background and it does not show up at all when I use Chief to create the file.

Layout Template (Bullzip).pdf

I'm wanting to send the PDF files out to be printed, not printing at home. When I toggle to Bullzip, I'm only able to Print, not Save as PDF...

Layout Template.layout

I'm trying to create my template for layouts with my logo, etc. Everything looks great while I'm working, however, when I save it as a PDF, I have some bizarre lines running through my filled background. I've attached a PDF to show what I'm talking about. I think they only appear once I've filleted the corners?

I've tried toggling everything in my Display Options box to no avail.

Any help figuring this out would be much appreciated!

Layout Template.pdf

Thank you both! And thank you rangerrick for the herringbone pattern! I'll be saving that one to my User Catalog. Much appreciated!
 

I've read through the knowledge base and watched a few videos but can't seem to find what I'm looking for.

As an example, say I'd like to create 12x24 marble floor tiles in a herringbone pattern with charcoal grout. I've found a picture online of the texture I'd like to use (marble). I'm creating a new material, using that photo as my texture source and then modifying the pattern to Herringbone. In the preview and when applied to the floor, however, it does not appear in a herringbone pattern (or perhaps it is, but I can't tell because the grout lines are nonexistent). What am I doing wrong here? Is what I'm trying to do possible in Home Designer Pro? 

Another example, I have penny tile backsplash in my library however the tile colours and grout don't suit my needs. I've copy and pasted a penny tile to my User Catalog to be modified but I'm unable to change the grout colour independently of the tile colour. I'd like navy tile and white grout (which is how it appears in the preview on the left) but it shows up all navy in the 3D preview and when applied to the walls. 

I must be missing something here or going about this the absolute wrong way. I'd truly, truly appreciate a quick rundown of how to do this and/or for someone to point me in the direction of a video/knowledge base article that explains. Or to let me know if its even possible!

Many thanks!