pprasatik

My thanks to both of you for your assistance. At least I do not need to waste any more time and energy trying to figure out the problem. Much obliged! ~ Paula

My video card driver is updated. The first image appears when I select Dollhouse view. The second image appears when I click & hold on the Perspective Dollhouse view tab but only appears as long as the tab is in click & I am holding it.

David ~ Thank you for your reply. I've researched several of your videos looking for a solution and learned a lot in the process. My video card is an Intel(R) HD Graphics. Is there a way to determine if this display adapter is compatable with my version of Home Designer Pro 2016? I'm currently research on HD software support website for Operating System/Determining What Graphics Card Your Computer Has ~ Paula

I have researched extensively and cannot find a solution. Hoping you can help. Thank you!

My floor plan is not displaying in 3D Camera view. A small image appears if I click and hold on the tab but disappears when the click/hold is released. I recently upgraded my Windows OS to 2010 and thought perhaps the program did not reinstall properly so I uninstalled and reinstalled it. No change. My plan is attached. ~ Paula HD_Pro_2016_Forum.plan