A2F1EDN-3P26Q1N

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  1. A2F1EDN-3P26Q1N

    When I zoom in with my mouse the picture goes away

    Oh good thinking M. that's something I did not consider. I will look into that, it does seem more like a computer issue that software problem. Thanks again! Joe
  2. A2F1EDN-3P26Q1N

    When I zoom in with my mouse the picture goes away

    Thanks for the quick response guys, I have not changed anything on my computer, Im using windows 7 professional for about the last 4 years, I have not downloaded any new software or added any new devices or made any changes in the last year. It just worked one day and stopped working correctly a week later when I went to make changes to my current project. If you don't think there is any other ideas to try I would be happy to contact customer support. I Appreciate your help, Joe
  3. A2F1EDN-3P26Q1N

    When I zoom in with my mouse the picture goes away

    Hi Guys, I have Home Designer Pro 7.0 and after many years of great service my program is having a problem. When I zoom in using my mouse the hour glass pops up for a split second and the page goes white. I need to then close the plan & re-open it. It opens up just fine, I can do a course zoom in and out with the magnifying tools, I can work in the plan and make & save changes but as soon as I touch the wheel on my mouse it goes away and I cant get it back. Oh and yes I switched my mouse out for my wife's and it does the same thing so I'm pretty sure its not the mouse and I have shut down the computer a few times and did a reboot but no luck. Any ideas?? Joe