pladaaad

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    Can't deactivate from deleted profile

    in Q&A

    Posted

    My company recently added a new profile on my laptop for security purposes.  The old profile has been deleted.  When I attempt to activate Home Designer in the new profile it states I have to deactivate from the "active computer" which in this case was my old profile which I can no longer open to deactivate.

     

    Help.