Billmoore1

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Posts posted by Billmoore1

    Export File

    in Q&A

    Posted

    I have been asked to send the file of my floorplan to a supplier for a quote. I have sent it as a PDF but he wants something that will work with Autocad. This is all Dutch to me. Can someone help me to do this? Thank you in advance.

    Best Regards

    Bill

    Emergency Licence Transfer

    in Sales Related Questions

    Posted

    8 hours ago, LawB10 said:

    Go to https://www.homedesignersoftware.com

    Click My account, you should see a drop list, choose manage license(s)

    Just tried that mate. The options I have are very limited. I don't get Manage Licenses. I'll just have to wait until sales gets back to me. I have spent $500.00AU on this software and I am waiting to start a project. Extremely frustrating. Thanks for your suggestion. It's much appreciated.

    Emergency Licence Transfer

    in Sales Related Questions

    Posted

    10 hours ago, DavidJPotter said:

    Call and sort this out with Chief Architect Sales. They will help you.

     

    DJP

    Hi David

    Thank you so much for your reply, it is much appreciated. I sent my original message to Support on the website three days ago and at this point I haven't received a reply. I have taken your advice and sent my message to Sales, so, hopefully, I'll get a reply within 24 hours. I am in Australia so I understand that the time difference could be an issue. I just found the ChiefTalk forum site and saw that you post on that too. I'm sure that when I register on that, I will find it an extremely helpful too as well.

    Thank you again David for your help.

    Regards

    Bill

    Emergency Licence Transfer

    in Sales Related Questions

    Posted

    I have not used the software for a long time. I have a need to use it now and when I installed the software on my computer, I am informed that the software is active on my old computer. The computer has not been used in a long time and will not even boot up anymore. I just tried to boot it up to deactivate the license and I am unable to do so. Are you able to help me with an emergency licence transfer. All my emails info on this matter is on the old computer which is unserviceable. Thank you in advance for any assistance you may be able to provide.
    Kind Regards
    William Moore