Hi David
Thank you so much for your reply, it is much appreciated. I sent my original message to Support on the website three days ago and at this point I haven't received a reply. I have taken your advice and sent my message to Sales, so, hopefully, I'll get a reply within 24 hours. I am in Australia so I understand that the time difference could be an issue. I just found the ChiefTalk forum site and saw that you post on that too. I'm sure that when I register on that, I will find it an extremely helpful too as well.
Thank you again David for your help.
Regards
Bill