kck864

My apologies to all.  I had downloaded a trial version Home Designer 2015 but I purchased Home Designer Pro 2016.  I was trying to use the 2016 Product Key on the 2015 version.  Once I realized had two versions I used the Product Key for the 2016 version and everything is working just fine.  Lesson learned.  Be sure to use the trial version associated with the purchased version.  

Thank you.  Very disappointing.

I have purchased Home Designer Pro and received a product key.  When I try to use the product key it is invalid.  There is no available support.  Any suggestions?