WallyB

Figured it out.  I accidentally used my business email when I checked out, which was linked to a 14 year old now defunct Home Designer account.  So I repurchased the catalog making sure I used my personal email associated with my current account and viola.  In the spirit of you should know better so pay a penalty I will let HD keep the $13 and re-order correctly.  Thanks for your help.

No Joy but thats for your help. I will have to call Monday

Thanks David,  I see Install Core Content and Update Library Files, so I am updating Library Files and see if that helps. 

I upgraded to Home Designer Pro 2021 a month ago (Win10 computer).  I purchased some Bonus Catalogs on the online catalog site last night after 8PM EST.  I received a confirmation email telling me the catalogs would be in my Digital Locker but they are not showing up.  So I am confused.  Does Chief Architect only push thru purchases during working hours?