WallyB

Figured it out. I accidentally used my business email when I checked out, which was linked to a 14 year old now defunct Home Designer account. So I repurchased the catalog making sure I used my personal email associated with my current account and viola. In the spirit of you should know better so pay a penalty I will let HD keep the $13 and re-order correctly. Thanks for your help.

No Joy but thats for your help. I will have to call Monday

Thanks David, I see Install Core Content and Update Library Files, so I am updating Library Files and see if that helps.

I upgraded to Home Designer Pro 2021 a month ago (Win10 computer). I purchased some Bonus Catalogs on the online catalog site last night after 8PM EST. I received a confirmation email telling me the catalogs would be in my Digital Locker but they are not showing up. So I am confused. Does Chief Architect only push thru purchases during working hours?