PaulBCS

Lately when I am working in a plan view and open a cross section or full cameral view, I lose my mouse pointer when I close out of the cross section/full camera view and go back to work in the plan view. I can see the pointer on the tool bars at the top, bottom, and sides of the plan view but it completely disappears when it moves from the tool bar into the plan view. I can sometimes get it to come back but I seem to lose functionality in that I can't zoom in and out with my scroll wheel and I can't click on various objects within the plan.  I have tried closing the plan window and it seems to freeze.  The only way I seem to be able to get all functionality to come back is to completely close the program and reopen it. I can then modify the plan view but the same thing happens the next time I open a camera view.

 

If I leave the camera view open, I can still work in the plan view but the second I close the camera view, I lose all mouse functionality in the plan view. I then have to completely close the program to go back to work in the plan view.

 

It's been a few months since I used the program.  I do some residential remodeling and often draw the plans for bidding and permitting purposes myself.  When I last used the program, I did not have any issues.  I have created new plans and opened past plans with which I had no problems and I still get the same issue.  I have never experienced anything like this before.  I have checked for updates and it says I am up to date. Is there a way to fix this?

 

I work in Home Designer Pro 2020

 

I use and HP Spectre x360 Convertible 15t-df100

Processor    Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz   2.30 GHz
Installed RAM    16.0 GB (15.7 GB usable)
System type    64-bit operating system, x64-based processor

 

I'm running:
Edition    Windows 10 Pro
Version    22H2
Installed on    ‎8/‎11/‎2020
OS build    19045.2728
Experience    Windows Feature Experience Pack 120.2212.4190.0

 

Video Card info attached