donny58072

I can't promise a fix for you, but Chief Architect gave me this, and my issues are resolved. They said the update has to be 1-23-18 or newer. Nvidia having many issues, and this driver update fixed all of mine. Have to actually log in or create an account, then download driver update (its free), and wham, mine was good to go again. Hope it works for you. https://www.geforce.com/drivers

rtitusdesigns, try this: https://support.microsoft.com/en-us/help/4028443/windows-update-drivers-in-windows-10 I used it to update my drivers. I also started having an "error" video card issue, and couldn't open the program, when I did it would not 3D render. This update restored that, but now the issue is I can't go 5 minutes without the program freezing up, and then I have to restart it. I agree with your frustration, I have owned this program for 4 years with no issues, and one update has created nothing but problems and issues for me. If something can't get figured out I to may have to figure something else out. Anyone else have any ideas on why I would freeze all the time? HP, NVIDIA, Windows 10, My drivers are to date, and no other issues with any other programs.

Amazing, you are awesome! Thank you so much for the help guys, means alot! I appreciate your time!

Here is mine.

Ill be honest, no idea what a Nvidia card is, and I'm not sure where to go to download that. I'm ok with computers but by no means advanced, I'm a home builder that got into designing them myself with this program haha.

I Click on label, but it doesn't do anything, and wont go to the label page. I can click all other options, such as materials, and access all of those, but refuses to let me go to label. Very frustrating. FYI signature fixed, I'm using Home Designer Pro 2018. About a month or 2 ago, it had a download update that I did, and ever since wont let me access it, and the whole program will freeze sometimes requiring a restart to do stuff again.

Thank you so much Mr. Potter!! Any advice on how to get the cabinet labels to work again? I usually go in and put my own cabinet codes in to match my manufacturers cabinets for install, but it wont let me do that any more! Any ideas? I used to be able to but ever since the last update it wont let me!

I am having two issues. 1. I downloaded the new Diamond Kote siding download. How do I incorporate that download (or any download) into my core database, or anywhere at all for that matter so I can use it? 2. Ever since the new update download, I can no longer change the label on cabinets. ?? Is there a way to get that back? Thank you in advance for any help!

Kbird1, I just updated to 2015 and paid for it March 16, 2015. Is this true that I can then upgrade to 2016 for free??? That would be great considering how upset I was to upgrade and a week later 2016 comes out!!! Where would I look into this to find out? Everyone else, I am working with Tech Support and they also said upgrade drivers. I have done so and so far no luck in doing it, downloaded directly from Intel.com the most recent driver they had for my laptop. Waiting to see what else they come up with.

I upgraded my program from Designer Pro 2014, to Designer Pro 2015, and now everytime I export a 3D picture in jpg, the entire picture is red, as shown in attachment. Never had the issue with 2014, just started after downloading 2015 edition. Any ideas on how to correct this???