sgcossette

I called sales and eventually got this reply via email: "I was able to confirm that Chief Architect X10 (the next version of our professional line of software) will have stereoscopic VR headset compatibility. However, whether or not this feature will be passed onto our consumer line of software, Home Designer -- that’s yet to be decided, so I don’t have an answer for that." Bottom line - currently no stereoscopic 360 panorama view available in HD series, so the advertised VR viewing is not possible.

I just upgraded to HD Pro 2018 and wanted to try out the 360 Panorama view. The CA website claims you can view these with 'VR Goggles". I was able to view the export using the CA website on a PC, but don't see how the file could be viewed in a 3D VR viewer since it is not stereoscopic. Is there an export option that I missed? Thanks, Stan

Yes, of course. I will take this up with CA although I doubt it will do any good. In my case, I spent several hours developing the terrain before even plopping the house down on it (since doing it the other way never seemed to work well for me). Due to the odd way that HD Pro calculates terrain from elevation lines, I spent hours fiddling with the thing to get a reasonable approximation. So that is why I am particularly amazed and disappointed that the terrain I spent hours on was deleted because it was associated with the shell of a floor I spent 10 minutes on! I did find the archive folder, but no joy. Looks like it only saves the most recent file to allow recovery from a crash or something. I also found some UNDO plan files in the TEMP directory, but HD Pro would not open them, saying they were corrupt (even though the file size looks correct).

Thanks for the reply Solver and the tip about the signature. Alas, once I found the issue (I was editing in a different view) I apparently went over the undo limit. I kept clicking until the button was grayed out and it was not enough to get my terrain back. Where would I find the archive directory? A floor is a part of a structure and should never be part of the terrain which can exist completely separately from the structure. In fact, in this case, since the structure is on a slope, neither the first or second floor could be said to match the terrain. As far as I am concerned, this is a bug.

I am using HD pro 2014 I spend several hours today transferring elevation data from a printed site survey to an imported lot plan (as CAD data) of an existing house on a slope. I then added flat areas where needed to create the various other features around the house that have been paved. I then added the house plan and after some fiddling, got the foundation to appear at the proper elevation and everything was looking pretty good. However, I realized the building outline was not quite right, so in order to adjust it, I deleted the first floor (using Build Floor/Delete Current Floor), leaving the foundation. After adjusting the foundation, I added the first floor again and went back to view my floor plan, and everything was gone: The terrain boundary and all features, the CAD drawing that I imported showing the lot lines to scale, everything. I was left with a building floating in space. Is this a known issue? I thought deleting a floor deleted a structure, not an entire drawing plane.

Just to follow-up. I found the problem, but don't know the solution. When I take a plan created with HD Pro 2014, create a walk-through path from scratch, I can add key frames to my heart's content. However, I was trying to use this feature (for the first time) on a plan I originally created with an earlier version (I think HD 8), which I have been editing with HD Pro for a while with no problem. I created this walkthrough path by drawing a spline and converting it. One or the other of those makes the 'Add Key Frame' feature not work. I may try redrawing the path to see if that works, but I spent quite a bit of time on it the first time! Anyway, FYI

Thanks for the quick reply. I assume you noticed that I put the information you asked for in the message body. Do I need to put it in the signature too? I agree what you described should work according to the manual, but it does not. When I click on the path after clicking on the add key frame icon, all it does is highlight the path. I have contacted technical support as well, but I am sure they will classify this as a 'user training issue'.

I am using HD pro 2014. The reference manual indicates I should be able to add a walkthrough key frame by clicking on the add key frame tool, then clicking on the walkthrough path. However, when I do this, nothing happens. The path currently has a key frame at the start and end and will work as a path when I record a walkthrough video, so everything seems to be working correctly except the ability to add a new key frame. Any suggestions? Thanks!