Claudex

You are correct, the plan needs finishing off but I wanted to show you that I took your advice.

Regarding changing the signature, my name does not appear on the screen. So I cannot change anything. Hence the need to get support to correct how I am registered,

Thanks again guys and I will post any comments from support as to why I experienced problems on that plan,

Cheers,

Claude

16 hours ago, Jo_Ann said:

 

Looks good...but you still have some tweaking to do.   Your deck floor has carpeting. 

Your pool is partially not showing, and you still need a driveway surface.

 

Post back with info from tech support.  It has to be something you did in that particular plan.

 

Signature:  After you login, click on your name (upper right screen).   Choose settings / signature.

 

Happy New Year!

 

 

 

13 hours ago, Jo_Ann said:

I did an edit area copy/paste into a new plan, and it fixed the problem ( a deck built correctly). 

 
You said that you WERE able to copy/paste level 1  into a new plan.  Did you try to build a deck in that new plan?

In the new plan (with level 1 already copy/pasted), choose to build new floor/blank plan. 
Go back to the original plan, and go to level 2.   Use edit area again and copy.
Go back to the new plan (you should be on level 2 blank floor),  and select paste hold position.  

This should now give you the complete house, and you can draw a real deck instead of having to fake it.

13 hours ago, Jo_Ann said:

I did an edit area copy/paste into a new plan, and it fixed the problem ( a deck built correctly). 

 
You said that you WERE able to copy/paste level 1  into a new plan.  Did you try to build a deck in that new plan?

In the new plan (with level 1 already copy/pasted), choose to build new floor/blank plan. 
Go back to the original plan, and go to level 2.   Use edit area again and copy.
Go back to the new plan (you should be on level 2 blank floor),  and select paste hold position.  

This should now give you the complete house, and you can draw a real deck instead of having to fake it.

Hi Jo Ann,

I faked it just as you said. Inserted columns in place of the posts and foundations that did not generate. Thanks heaps, You saved "My Bacon"!.I've loaded the result and you may wish to see my faking

To SOLVER Thanks for your efforts and I will report the problem via a ticket. I need to fix my inability to change my signature from Pro to Suite anyway. They may shed some light on the problem

Paul Menke.

Happy new year to you and the Forum members from 'Downunder',

Cheers,

Claude

Hi Jo Ann,

I faked it just as you said. Inserted columns in place of the posts and foundations that did not generate. Thanks heaps, You saved "My Bacon"!.I've loaded the result and you may wish to see my faking

To SOLVER Thanks for your efforts and I will report the problem via a ticket. I need to fix my inability to change my signature from Pro to Suite anyway. They may shed some light on the problem

Paul Menke.

Happy new year to you and the Forum members from 'Downunder',

Cheers,

Claude

8 hours ago, solver said:

Review your Deck Room Defaults. You need a deck surface as part of the structure.

Thank you for your efforts.

There is an obvious difference between your system and mine. I am using Home Designer Suite 2017 just purchased last week.

Previously I used the PRO version unfortunately I changed builders and lost the use of PRO. Hence the new purchase

When I select Edit Defaults..>>> select Room...>>>> Select Deck Room, I don't get the screen you show .

What I get is a screen indicating 3 items with no dimensions

Deck Beams      Fir

Deck Planks      Plank 03 Decking

Deck Post          Fir stock Std.

I can change them but there is no facility to input dimensions

Is it a limitation of the Suite vs the PRO package?

If you opened my plan using other than The Suite version it may account for the discrepancy.

Again thanks for all you've done......I believe I will redraw as I cannot seem to be able to copy the Plan and paste it on a new blank plan. I only seem to be able to copy level 1 rather than both level 1 and 2 on the blank plan.

I am certain it is a default problem, however I would have thought the standard defaults would have provided a deck plank of nominal thickness and post of a also a nominal thickness.

Your comments would be appreciated.

Claude

Thank you for your efforts.

There is an obvious difference between your system and mine. I am using Home Designer Suite 2017 just purchased last week.

Previously I used the PRO version unfortunately I changed builders and lost the use of PRO. Hence the new purchase

When I select Edit Defaults..>>> select Room...>>>> Select Deck Room, I don't get the screen you show .

What I get is a screen indicating 3 items with no dimensions

Deck Beams      Fir

Deck Planks      Plank 03 Decking

Deck Post          Fir stock Std.

I can change them but there is no facility to input dimensions

Is it a limitation of the Suite vs the PRO package?

If you opened my plan using other than The Suite version it may account for the discrepancy.

Again thanks for all you've done......I believe I will redraw as I cannot seem to be able to copy the Plan and paste it on a new blank plan. I only seem to be able to copy level 1 rather than both level 1 and 2 on the blank plan.

I am certain it is a default problem, however I would have thought the standard defaults would have provided a deck plank of nominal thickness and post of a also a nominal thickness.

Your comments would be appreciated.

Claude

3 hours ago, solver said:

Review your Deck Room Defaults. You need a deck surface as part of the structure.

I have checked the Deck Room defauls and a plank floor is indicated.

Have you tried creating a deck in the Plan?

Have you tried  to check that my defaults are correct?

If you change the Deck defaults for me, Are you able to  create the deck?

Please do not give up on me. My only alternative is to start afresh.

Thank you,

Claude

41 minutes ago, solver said:

Review your Deck Room Defaults. You need a deck surface as part of the structure.