Claudex

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  1. Claudex

    Creating Decks

    You are correct, the plan needs finishing off but I wanted to show you that I took your advice. Regarding changing the signature, my name does not appear on the screen. So I cannot change anything. Hence the need to get support to correct how I am registered, Thanks again guys and I will post any comments from support as to why I experienced problems on that plan, Cheers, Claude
  2. Claudex

    Creating Decks

    Hi Jo Ann, I faked it just as you said. Inserted columns in place of the posts and foundations that did not generate. Thanks heaps, You saved "My Bacon"!.I've loaded the result and you may wish to see my faking To SOLVER Thanks for your efforts and I will report the problem via a ticket. I need to fix my inability to change my signature from Pro to Suite anyway. They may shed some light on the problem Paul Menke. Happy new year to you and the Forum members from 'Downunder', Cheers, Claude
  3. Claudex

    Creating Decks

    Hi Jo Ann, I faked it just as you said. Inserted columns in place of the posts and foundations that did not generate. Thanks heaps, You saved "My Bacon"!.I've loaded the result and you may wish to see my faking To SOLVER Thanks for your efforts and I will report the problem via a ticket. I need to fix my inability to change my signature from Pro to Suite anyway. They may shed some light on the problem Paul Menke. Happy new year to you and the Forum members from 'Downunder', Cheers, Claude
  4. Claudex

    Creating Decks

    Thank you for your efforts. There is an obvious difference between your system and mine. I am using Home Designer Suite 2017 just purchased last week. Previously I used the PRO version unfortunately I changed builders and lost the use of PRO. Hence the new purchase When I select Edit Defaults..>>> select Room...>>>> Select Deck Room, I don't get the screen you show . What I get is a screen indicating 3 items with no dimensions Deck Beams Fir Deck Planks Plank 03 Decking Deck Post Fir stock Std. I can change them but there is no facility to input dimensions Is it a limitation of the Suite vs the PRO package? If you opened my plan using other than The Suite version it may account for the discrepancy. Again thanks for all you've done......I believe I will redraw as I cannot seem to be able to copy the Plan and paste it on a new blank plan. I only seem to be able to copy level 1 rather than both level 1 and 2 on the blank plan. I am certain it is a default problem, however I would have thought the standard defaults would have provided a deck plank of nominal thickness and post of a also a nominal thickness. Your comments would be appreciated. Claude
  5. Claudex

    Creating Decks

    Thank you for your efforts. There is an obvious difference between your system and mine. I am using Home Designer Suite 2017 just purchased last week. Previously I used the PRO version unfortunately I changed builders and lost the use of PRO. Hence the new purchase When I select Edit Defaults..>>> select Room...>>>> Select Deck Room, I don't get the screen you show . What I get is a screen indicating 3 items with no dimensions Deck Beams Fir Deck Planks Plank 03 Decking Deck Post Fir stock Std. I can change them but there is no facility to input dimensions Is it a limitation of the Suite vs the PRO package? If you opened my plan using other than The Suite version it may account for the discrepancy. Again thanks for all you've done......I believe I will redraw as I cannot seem to be able to copy the Plan and paste it on a new blank plan. I only seem to be able to copy level 1 rather than both level 1 and 2 on the blank plan. I am certain it is a default problem, however I would have thought the standard defaults would have provided a deck plank of nominal thickness and post of a also a nominal thickness. Your comments would be appreciated. Claude
  6. Claudex

    Creating Decks

    I have checked the Deck Room defauls and a plank floor is indicated. Have you tried creating a deck in the Plan? Have you tried to check that my defaults are correct? If you change the Deck defaults for me, Are you able to create the deck? Please do not give up on me. My only alternative is to start afresh. Thank you, Claude