JeriRay Posted August 17, 2018 Share Posted August 17, 2018 Why do I get blank on Library Browser? (any item not shown) My version is Home Designer Pro 2017. Catalogs are downloaded successfully and updated but not shown on the panes. Filters are clear. I check file management folders are correct. I download some user catalogs and imported library. The message for example reads "34 items have been imported". When I searched a door for example, a pointer over a button to stop search, a little message shows "Your search returned 427 results". It's still empty. I think it was my first time to use Library Browser since installation or upgrade to Pro. Thank you for your help. Mike Link to comment Share on other sites More sharing options...
solver Posted August 17, 2018 Share Posted August 17, 2018 Try Preferences>Reset Options> Reset Side Windows It that fails, try a reinstall and use the Repair option. Link to comment Share on other sites More sharing options...
JeriRay Posted August 18, 2018 Author Share Posted August 18, 2018 Home Designer Pro Version 2017. Is it expired? Link to comment Share on other sites More sharing options...
JeriRay Posted August 18, 2018 Author Share Posted August 18, 2018 2 hours ago, solver said: Try Preferences>Reset Options> Reset Side Windows It that fails, try a reinstall and use the Repair option. Did both including rebooting. Nothing fixes. Link to comment Share on other sites More sharing options...
DavidJPotter Posted August 18, 2018 Share Posted August 18, 2018 Reinstall the app. DJP Link to comment Share on other sites More sharing options...
JeriRay Posted August 18, 2018 Author Share Posted August 18, 2018 There was another app Home Designer Suite 2017 and Library Browser showed contents but the Pro doesn't. I uninstalled both of them and reinstalled the Pro only. Library Browser is still blank. Link to comment Share on other sites More sharing options...
DavidJPotter Posted August 18, 2018 Share Posted August 18, 2018 DJP 1 Link to comment Share on other sites More sharing options...
JeriRay Posted August 18, 2018 Author Share Posted August 18, 2018 The left panel was swept to the left edge since I was puzzled why the video showed three panels, not two panels. When I took Library Browser out, I saw double vertical line on the left and then swiped it right. Bingo. I wish I wrote that two panels shown in the first thing. Thank you so much! Link to comment Share on other sites More sharing options...
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