Problem with 3D Rendering


chiefuserbrettm
 Share

Recommended Posts

All,

Here is my problem:

After creating a house plan, when I use the 3D rendering tool (whether it is full overview, dollhouse etc.) everything looks black unless I zoom in extremely close, then I can see the materials and colors. Same thing with landscaping. Any ideas about why this is happening and how I can fix it?

Link to comment
Share on other sites

Thanks, David. I've read those articles and I don't think they address my problem. Here is another example of what is happening.

If I select the framing overview, all of the framing members appear black, even though I can clearly see the separate framing members. Then, if I zoom in really close, I can see the wood color they are supposed to be. I think it may have something to do with lighting, but I haven't been able to figure it out.

Link to comment
Share on other sites

  • 4 weeks later...

I appreciate the direction from everyone, but I still haven't been able to troubleshoot the problem. I am running HD Suite 2017, and I have verified my system settings are sufficient.  Here is an example of what I am seeing. Most of the materials I use show up as black unless I zoom in very close. Paint colors on walls show up fine, but if I put tile on a wall, it shows up black. When I place a door, the default color will show, but if I choose a different material, it shows black. This same thing happens when I am using 3D cameras inside the plan. It doesn't make sense that some materials appear fine and others black. Any ideas?

 

 

Link to comment
Share on other sites

I appreciate the direction from everyone, but I still haven't been able to troubleshoot the problem... It doesn't make sense that some materials appear fine and others black. Any ideas?

 

You haven't "been able to troubleshoot" it, or do you mean that you haven't been able to fix it?

 

Regardless of whether it makes sense to you personally that you should go through the article, have you at least tried it? It's resolved countless other posts with people describing the exact same thing as what you are with black views and material displays.

 

Does your video card meet the system requirements?  What is it?  Did you update its driver?

 

Did you go through and make changes in Render Preferences?

 

If you've done all that and it's still happening, then follow the instructions on sending the plan and system files into the company's Support team. They're better able to help with this kind of question than us other users here in the forum where we help more with how to use the programs than problems with them.

  • Upvote 3
Link to comment
Share on other sites

  • 3 weeks later...

Ok, here are three images that demonstrate the problem. The first image is just a full camera view of a default plan. In the second image, I have placed some wallpaper on the long wall with the cabinets. You will notice that the wall appears black. On the third picture, I have zoomed in and you can see the wallpaper, but only when you get close enough.post-8219-0-29699200-1473610263_thumb.jpgpost-8219-0-94756800-1473610275_thumb.jpgpost-8219-0-36031900-1473610290_thumb.jpg

Link to comment
Share on other sites

I would bet it is a lighting issue. Click each of the light fixtures and verify that  they are turned on in the rendered view, and that they are of sufficient brightness. Notice in the first pict the light above the desk appears to be on, but in the other views it does not.

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share